Question 1

What information do we collect?

Accepted Answer

• We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
 • When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
 • Like most websites, we use cookies and/or web beacons to enhance your experience, gather general visitor information and track visits to our website. Please refer to the 'do we use cookies?' section below for information about cookies and how we use them.

Question 2

What do we use your information for?

Accepted Answer

Any of the information we collect from you may be used in one of the following ways:
 • To personalize your experience. Your information helps us to better respond to your individual needs.
 • To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
 • To improve customer service. Your information helps us to more effectively respond to your customer service requests and support needs.
 • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
 • To administer a contest, promotion, survey or other site feature.
 • To send periodic emails. The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.

Question 3

How do we protect your information?

Accepted Answer

• We implement a variety of security measures to maintain the safety of your personal information when you place an order.
 • We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
 • After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Question 4

Do we use cookies?

Accepted Answer

• Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
 • We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
 • If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone or by contacting customer service.

Question 5

Do we disclose any information to outside parties?

Accepted Answer

We do not sell, trade, or otherwise transfer to outside parties any of your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Question 6

Third Party Links

Accepted Answer

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Question 7

Online Privacy Policy Only

Accepted Answer

This online privacy policy applies only to information collected through our website and not to information collected offline.

Question 8

Terms and Conditions

Accepted Answer

Please also visit our Terms and Conditions section establishing the use, disclaimers and limitations of liability governing the use of our website.

Question 9

Your Consent

Accepted Answer

By using our site, you consent to our privacy policy.

Question 10

Changes to our Privacy Policy

Accepted Answer

If we decide to change our privacy policy, we will post those changes on this page.